Patient Preferences for In-Person vs Remote Care for Long-Term Conditions

How and when would patients with long-term conditions (LTCs) be willing to trade in-person consultations for remote care with their referring physician and with a nonreferring physician?In this survey study of 1995 adults with LTCs, remote modalities for interacting with their referring physician were not available to all participants. Depending on the situation, 25% to 55% of patients preferred remote over in-person consultation with their referring physician and 20% to 51% were willing to trade an in-person consultation in 20 days with their referring physician over an earlier remote consultation with a nonreferring physician, especially for new or worsening symptoms.The findings of this study suggest that care models should be redesigned to offer context-appropriate blended care options to adults with LTCs.

Corresponding Author: Tiphaine Lenfant, MD, Center for Research in Epidemiology and Statistics, Hôtel Dieu, 1 parvis de Notre Dame, 75004 Paris, France (tiphaine.lenfant@aphp.fr).

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