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Appointment Density, Message Responsiveness, and Patient Satisfaction

JAMA Network Open 10.1001/jamanetworkopen.2025.24973

August 04, 2025 at 11:00 AM EDT

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This cross-sectional study examines the association of message-based responsiveness and appointment density with patient satisfaction.

Corresponding Author: Lisa Rotenstein, MD, MBA, MSc, Division of Clinical Informatics and Digital Transformation, University of California at San Francisco, 10 Koret Way, Room 321, San Francisco, CA 94131 (lisa.rotenstein@ucsf.edu).

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