Changes in Outpatient and Telehealth Visits Among Undocumented Patients

This study found that patients classified as likely undocumented had higher in-person visit completion rates than patients likely with legal status, but experienced month-specific decreases, which may correspond to increased immigration enforcement activities. Their increased telehealth use underscores its importance as a critical access pathway. Health systems leaders should anticipate shifts in care use and safeguard outpatient access by expanding telehealth supports for immigrant communities.

Corresponding Author: Rahael Borchers, MD, UCSF Division of General Internal Medicine, 490 Illinois St, Floor 7, San Francisco, CA 94143 (rahael.borchers@ucsf.edu).

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