Trends in Patient Portal Messages, Office Visits, and Telephone Encounters

This cross-sectional study examines trends in US patient portal messaging, telehealth and telephone encounters, and office visits, assessing differences in messaging by various patient sociodemographic characteristics.

Corresponding Author: Michal A. Mankowski, PhD, Departments of Surgery and Population Health, New York University Grossman School of Medicine and Langone Health, 1 Park Ave, Sixth Floor, New York, NY 10016 (Michal.Mankowski@nyulangone.org).

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